At Zoria Lashes, we strive to provide the highest quality services and ensure our clients leave satisfied. However, due to the nature of beauty treatments, we have the following policies regarding refunds and returns:

Service Refund Policy

• No Refunds on Services: Once a service has been completed, we do not offer refunds.
• Satisfaction Guarantee: If you are not satisfied with your service, please let us know within 48 hours. We will schedule a complimentary correction appointment to address your concerns.

Product Returns Policy

• Eligibility for Returns: Products can only be returned if they are unused, unopened, and in their original packaging.
• Timeframe for Returns: Returns must be initiated within 14 days of purchase.
• Non-Returnable Items: Due to hygiene and safety reasons, we cannot accept returns for used or opened products.

Cancellations and Rescheduling

• 24-Hour Notice Required: We require at least 24 hours’ notice for cancellations or rescheduling of appointments.
• Late Cancellations or No-Shows: Failure to provide sufficient notice may result in a fee or loss of deposit.

Refunds for Deposits

• Non-Refundable Deposits: Deposits made to secure appointments are non-refundable but can be applied to a rescheduled appointment if notice is given within the required timeframe.

We value your trust and are committed to resolving any issues promptly. For any questions or concerns, please contact us directly at:
📞 +1 234 456 78

Thank you for choosing Zoria Lashes!